Senior Style Advisor

Position Overview

We are looking for a Sr Fashion Consultant who would be responsible for delivering exceptional customer service, driving sales, and ensuring a smooth and positive store experience. The role focuses on understanding customer needs, recommending suitable products, and maintaining store standards.

Key Responsibilities

1. Customer Service & Engagement

• Welcome customers and assist them in identifying products that meet their needs.
• Provide product knowledge, features, and benefits to help customers make informed decisions.
• Address customer queries, concerns, and complaints with professionalism.

2. Sales Achievement

• Meet and exceed daily/weekly/monthly sales targets.
• Promote new arrivals, key products, and ongoing offers.
• Support upselling and cross-selling to maximise store revenue.

3. Store Operations