Senior Success Architect

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Ambition meets action, tech meets trust, and innovation isn’t a buzzword—it’s a way of life. The world of work is changing, and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Cloud Success is a specialized team within Customer Success, bringing together technical architects, customer support engineers, and product advisors. This team delivers expert guidance on optimizing and demonstrating Salesforce technology to drive long‑term business success, in addition to resolving technical issues.

Success Architects are a pivotal part of the Cloud Success team, supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, focusing on scalability, security, and adherence to standard methodologies. By assessi...