Job Description

A leading performance apparel company in Canada is seeking a Senior Support Analyst for its Educator Help Centre. You will be responsible for ensuring the seamless operation of the center, mentoring team members, and leveraging analytics to improve performance. The ideal candidate will possess excellent leadership skills, a strategic problem-solving mindset, and experience with ticketing systems. This hybrid role allows for in-person collaboration a minimum of four days a week, along with an attractive compensation and benefits package.
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