Senior Support Analyst

We're seeking a Senior Support Analyst with expertise in Retail POS and ERP applications to join a leading fashion and retail organization that combines style with technology-driven operations. You'll analyze business requirements, translate them into technical solutions, and ensure seamless integration across retail, e-commerce, and backend systems. This position bridges the gap between technology and retail operations, ensuring store and digital platforms work together efficiently to deliver an exceptional customer experience.

Requirements

5+ years of experience in a similar IT Applications or Systems Analyst role, preferably in retail or consumer goods

Bachelor's degree in Information Systems, Computer Science, or related discipline

Proven experience supporting and configuring Oracle Retail Xstore POS systems

Knowledge of store modules (sales, inventory, promotions) and experience with SOVIA (Store Operations Visibility and Insight Analytics) an...