Job Description
We are looking for a highly skilled **Senior Support Engineer**to join our team and provide technical expertise in maintaining and improving software systems. This is an exciting opportunity to work in a dynamic environment, ensuring system reliability and delivering high-quality solutions. If you enjoy problem-solving, collaborating with teams, and contributing to impactful projects, this role is an excellent fit for you.
**Responsibilities**
- Resolve production incidents, service requests, and tasks to ensure system functionality and reliability
- Provide on-call support during US CST business hours, responding to incidents within established SLAs
- Perform minor enhancements, technical upgrades, and maintenance tasks as required
- Fix defects and improve back-end microservices and REST APIs to ensure optimal performance
- Develop and execute unit tests for new code and changes to guarantee software quality
- Manage the development-to-deployment lifecycle, inclu...
**Responsibilities**
- Resolve production incidents, service requests, and tasks to ensure system functionality and reliability
- Provide on-call support during US CST business hours, responding to incidents within established SLAs
- Perform minor enhancements, technical upgrades, and maintenance tasks as required
- Fix defects and improve back-end microservices and REST APIs to ensure optimal performance
- Develop and execute unit tests for new code and changes to guarantee software quality
- Manage the development-to-deployment lifecycle, inclu...
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