Job Description

Senior Support Engineer & Lead - SCM

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Control Tower Leadership:

  • Oversee daily operations, proactively monitor supply chain flows, and resolve disruptions. Coordinate with logistics, planning, demand management, and SC&OP teams.

  • Integration & System Management:

    Manage integration of supply chain applications (e.g., SPD, WMS, OMS, ERP, BI). Ensure seamless data flow between systems (SPD, O2C, S&OP, Production Planning, Logistics). Collaborate with IT/digital teams to maintain and enhance interfaces and middleware.

  • Analytics & BI Reporting

    Develop and maintain dashboards using BI tools (Power BI, Tableau, etc.). Provide actionable insights on KPIs: inventory accuracy, OTIF, transport efficiency, projected stocks. Support decision-making with data from SPD and related systems.

  • Process Improvement

    Identify gaps and propose automation or optimis...

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