Job Description

Senior Support Engineer (Midlands)

Department: IT

Employment Type: Permanent - Full Time

Location: Birmingham

Description

As an Senior IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our internal IT systems. You will be the first point of contact for resolving technical issues, providing efficient and effective support to colleagues across various departments. This is a fantastic opportunity for a tech-savvy individual eager to develop their IT career within a growing company.

Key Responsibilities

  • Provide 2nd/3rd line IT support, troubleshooting hardware, software, and network issues
  • Install, configure, and maintain IT hardware and software systems
  • Assist with the setup of new user accounts, permissions, and passwords
  • Manage and resolve IT support tickets, ensuring issues are resolved promptly
  • Support remote user...

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