Senior Support Engineer

Become a key member of our client-focused team as a Senior Support Engineer , tasked with delivering expert IT support and managing internal infrastructure.

You will address end-user computing challenges, oversee hardware and software systems, and ensure continuous IT service excellence. Join us to apply your advanced skills and advance your professional journey.

Responsibilities

• Resolve end-user computing and IT-related problems efficiently
• Deploy and configure operating systems and software applications
• Oversee infrastructure to maintain peak performance and reliability
• Update and manage hardware assets with precision
• Adhere strictly to IT operational procedures and guidelines
• Prepare necessary technical documentation and reports
• Diagnose and fix network and client/server connectivity issues
• Support and maintain MacOS and Windows user environments
• Administer identity an...