Job Description

Are you a tech-savvy problem solver with a passion for delivering top-notch support services? Look no further! At MIP, we are seeking a talented Senior Support Engineer to play a pivotal role in our IT Support Team. Role Description:

As a Senior Support Engineer, you will be the go-to expert for addressing technical issues raised by both internal teams and external customers. You'll lead the charge in resolving a diverse array of technical challenges and provide support under the Manage 360 product, collaborating closely with our Consulting Services Team on various projects.

  • Offer comprehensive support services in cloud computing, data visualization, business intelligence, and advanced analytics to our valued customers.
  • Provide internal IT support to MIP and The Data School staff, ensuring seamless operations.
  • Diagnose technical issues, offer effective solutions, and guide customers through implementation for issue resolution.
  • Uphold the highes...

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