Senior Support Technician

Company Description

SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™. SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Job Description

Job Overview

Reporting to the Director of Technology Services, the Senior Support Technician is responsible for providing advanced support and resolving issues related to applications, software, and hardware used in fulfillment center operations. This role requires an on-site presence to manage issues related to manual processes and hardware. It requires a deep understanding of a wide range of technologies, as well as the ability to identify, implement, and lead strategic impro...