Senior System Administrator

Duties and Responsibilities:

• Provide technical support within the Operations Center to include proactive and reactive incident resolution.
• Ensure the quality and delivery of technical operations supporting the business is in accordance with agreed standards.
• Provide technical support by collaborating with systems analysts, developers, business analysts, and project teams.
• Perform proactive reviews of system performance metrics, logs, and alerts to ensure event correlation and trend analysis are performed on a regular basis.
• Provide server and infrastructure application support including installation, patching, upgrading, maintenance, and QA of systems per Ferguson standards.
• Manage the creation and maintenance of inventory data for all servers.
• Manage server and service configuration per ticket requests.
• Perform weekly checks on system memory, CPU, disk, NFS, and NTP and fix according to policy.
• Write, execute, and peer review ansible playbooks.
• Support audit requirements by collecting server details and screenshots/recordings.
• Ensure team documentation is populated with resolutions, workarounds, known issues.
• Stay ahead of the latest updates and developments in Linux technologies.
• Participate in a 24x7 on-call rotation to support after hours issues and planned work.

Qualifications and Requirements:

• Minimum of 5 years of Linux server administration experience.
• BA or BS degree preferred.
• Recent experience and proficiency with Cloud computing platforms, such as AWS, Azure, Oracle Cloud, and GCP.
• Experience with installation, configuration, patching, and support for Linux.
• Experience creating automation using ansible.
• Experience in an enterprise level production data center environment managing enterprise class servers.
• Experience in proactively monitoring system health and reacting accordingly.
• Windows experience desired but not required.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team environment and independently.
• Good ability to manage time appropriately and effectively prioritize tasks.
• Demonstrated ability to follow guidelines, while also bringing to bear acquired knowledge to surpass expectations when necessary.