Job Description
Job Title: Production Escalation Engineer
This role involves managing production issues and providing expert advice to clients and internal teams.
- A leading financial technology firm in Dubai is seeking an experienced Technical Support Specialist with a strong knowledge of APIs, SQL, Jira, and Confluence.
The ideal candidate will have 3-5 years of experience in a technical support role with excellent communication skills. They will be able to work collaboratively in the FinTech sector.
Familiarity with tools like Jira and Confluence are advantageous for this position.
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