Job Description
Key Responsibilities
IT Operations
● Manage the local IT team across helpdesk, infrastructure, and systems functions.
● Ensure 24/7 availability and performance of IT systems, including hardware, software, and networking.
● Oversee IT onboarding/offboarding and enforce access control policies and role-based permissions.
● Maintain accurate inventory of all IT assets, licenses, and configurations.
System Administration
● Administer and maintain on-premise and cloud-based servers (Windows/Linux).
● Manage Active Directory, Group Policy, DNS, DHCP, and system patching.
● Maintain and support Google Workspace, (Gmail, Drive, etc.) and Microsoft 365.
● Ensure system resilience through backup solutions, regular testing, and capacity planning. Implement and manage device compliance, software deployment, and policy enforcement.
Network & Firewall Management
● Oversee LAN/WAN operatio...
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