Job Description

Key Responsibilities


IT Operations

● Manage the local IT team across helpdesk, infrastructure, and systems functions.

● Ensure 24/7 availability and performance of IT systems, including hardware, software, and networking.

● Oversee IT onboarding/offboarding and enforce access control policies and role-based permissions.

● Maintain accurate inventory of all IT assets, licenses, and configurations.


System Administration

● Administer and maintain on-premise and cloud-based servers (Windows/Linux).

● Manage Active Directory, Group Policy, DNS, DHCP, and system patching.

● Maintain and support Google Workspace, (Gmail, Drive, etc.) and Microsoft 365.

● Ensure system resilience through backup solutions, regular testing, and capacity planning. Implement and manage device compliance, software deployment, and policy enforcement.


Network & Firewall Management

● Oversee LAN/WAN operatio...

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