Senior System Support Analyst

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Job Responsibilities
Application monitoring and support:
Manage traffic diversion during deployments
Validation of code deployment success
Post deployment health monitoring and reporting
Production patching and monitoring activities for in scope applications (Liveliness Probe, DataGrid, SOSS, POD restarts)
Monitor and action the alert using Bell Monitoring Tools (Dynatrace, BAM, Grafana)
Monitor of DB server to verify through daily sanity check
Verify Table Space / Disk Space status and warn if it's reaching capacity.
Verify Memory and Processor usage and warn if it's reaching capacity.
Production Monitoring:
Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution
Providing the required Production Logs or access to Production Logs to analyze the incidents.
Provide the Root Cause Analysis for all Critical Incidents.
Repairing data and associated work caused by invalid data where vali...