Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

RUCKUS is hiring!


Mexico - Monterey Metro Area

The position involves managing complex technical requirements, designing systems, engage the presales process, and providing high-level sales support


to clients and internal teams. You will be a technical sales engineer working in direct partnership with the account management team, providing technical sales expert support. 


This role is within our RUCKUS Technical Sales SE team in CALA.

End customer-focused or technology-focused technical sales; providing high level technical support, enablement, and guidance to partners and important end customers, deciphering end user


solutions requirements & their technology needs. Then, provide networking architectural perspective leveraging the Ruckus product portfolio, taking into account SE technical specialists within the


industrial enterprise vertical for specific opportunities. Perform technical demos, proof of concept trials, training, and deliver presentations for customers, partners, prospects, and during events.

This SE will possess a proven understanding of the wireless and wired solutions portfolio and related technologies, the vertical specific use-cases where these apply, as well as the global technological


direction within our industry, going beyond the technical realm including solution cost considerations. Must be a self-starter, excellent interpersonal skills, great communicator, with technical & business


acumen, with strong systems technical skills, familiar with basic industry knowledge across.

Candidates interested in RUCKUS should have:

SOLUTIONS SELLING SKILLS

  • End user Prospect qualification by use of methodologies driven to identify the business operations related Pain Points, KPIs and metrics as it relates to removing objections

  • Influence the technical elements in RFP and the different approaches for proposal development

  • Lead presentation of Ruckus solutions to customer, including white boarding and presentation of technical material

  • Development of a wining solution, including leveraging replicable architectures and researching customized alternatives. Consult with SME on proposed plans.

  • Lead and develop proof of concept, with a clearly defined success exit strategy & wining criteria - including presentation and documentation of test results.

    • TECH EXPERTISE

  • Strong experience with WLAN and Cloud technologies – for both Enterprise IT as well as the Operations Technologies (IT+OT). 

  • Proficient knowledge of Wireless heatmap/site survey design tools (such as Ekahau or Hamina or similar).

  • Excellent knowledge in L2/L3 Switching, network segmentation, security best practices (Zero Trust), Secure Access & Client device onboarding solutions

  • Managing server and cloud network infrastructure deployments

  • Solid problem-solving abilities – with a strong focus on best end-user experiences, leverage the new AI and ML tools, proven troubleshooting & technical support skills.

    • SALES & PROJECT INTERACTIONS

  • End User First sales approach

  • Excellent content development and presentation skills

  • Great Project coordination and excellent working with cross-functional stakeholders is a must (internal and external)

  • Ability to sustain a working relationship with our Integrators partners community and collaborate when required (win-win) 

  • Effective communication skills

    • QUALIFICATIONS

  • Minimum 8 Years of Related presales SE Experience. 

  • Bachelor’s degree in electrical engineering, telecom engineering, computer science, IT, or a related field.

  • Fully bilingual (Spanish and English required)

    • You Will Excite us if you Have:
    • As an Industry 4.0 or Manufacturing, Warehouse and Logistics vertical Subject Matter Expert SE


    • Strong technical presales/engineering experiences working with Integrators in a Sales Through model towards Industrial and enterprise segments


    • Diverse product vendors experience or relevant experience in key competitor offerings; knowledge about RUCKUS solutions is highly desired. 


    • Advanced level networking industry certification like CCIE, BPIPA, JNCIE, PCNSE, Aruba, Ruckus, CWNP etc. are preferred.


    • Portuguese will be desirable not required.

    Note: This is a summarized abstract of the typical role, a full job-description can be provided during recruitment process

    #LI-MN1


    Important Candidate Notice: On January 9, 2026, CommScope finalized the sale of its Connectivity and Cable Solutions segment, which included the CommScope name and brand, to Amphenol Corporation. The remaining businesses — Access Networks Solutions(now rebranded as Aurora Networks) and RUCKUS Networks have been unified under the new parent company, renamed as Vistance Networks. The role being advertised is part of RUCKUS Networks.

    Why Join Us?


    Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.

    RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management.

    If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at Vistance Networks.

    Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.

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