Job Description
**About this role:**
+ Wells Fargo is seeking a **Senior Systems Operations Engineer**
**In this role, you will:**
+ Deliver day-to-day application production support services for international suite of applications catering operations in APAC, EMEA and NAM locations.
+ Sound knowledge in IT Service Management, ITIL, Incident, Problem, Change, Release Management & Service transformations.
+ Responsible for understanding the application and work towards creation of SLA and BCP plans.
+ Strong problem-solving skills and be able to apply creativity to improve processes.
+ Help to deliver timely, accurate and actionable business information
+ Streamlining support by identifying areas for improvement within both the team and applications
+ Ability to understand and escalate issues efficiently and appropriately.
+ Identify system bottlenecks and opportunities for process improvements
+ To be able to lead cross application support programs, ...
+ Wells Fargo is seeking a **Senior Systems Operations Engineer**
**In this role, you will:**
+ Deliver day-to-day application production support services for international suite of applications catering operations in APAC, EMEA and NAM locations.
+ Sound knowledge in IT Service Management, ITIL, Incident, Problem, Change, Release Management & Service transformations.
+ Responsible for understanding the application and work towards creation of SLA and BCP plans.
+ Strong problem-solving skills and be able to apply creativity to improve processes.
+ Help to deliver timely, accurate and actionable business information
+ Streamlining support by identifying areas for improvement within both the team and applications
+ Ability to understand and escalate issues efficiently and appropriately.
+ Identify system bottlenecks and opportunities for process improvements
+ To be able to lead cross application support programs, ...
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