Senior Team Lead - Outbound Sales

Overview

Your role is to drive the performance of the Team Leaders, Assistant Team Leaders and Subject matter experts.

Assisting each member to get the best out of their teams. You have been assigned this role as you have proven yourself as an effective Team Leader.

You will take direction from the Sales Operations Manager and ensure you are clear of the expectations for the Team Leaders. Our local marketing stakeholder will also provide direction and support when needed.

You will ensure effective and consistent communication for the outbound reactivations team. You will encourage feedback from both the team leaders and agents.

You will be a role model for other leaders, demonstrating your excellent customer care and team leadership skills along the way!

Day to Day responsibilities

• Be the support layer between the Team Leaders in Manila and Palawan and our Sales Operations Manager.
• Set the agenda for the ...