Job Description
**Senior Team Leader**
Location: **Budapest, Hungary**
Job Type: **Full time**
Working model: **Work from office**
**About Cognizant:** Cognizant is a global leader in technology and consulting services, dedicated to helping businesses transform and innovate. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.
We are looking for a **Senior Team Leader** who will ensure exceptional customer experience by driving quality standards and managing day-to-day team operations. This role requires strong leadership, performance management, and the ability to foster continuous improvement.
**Key Responsibilities:**
• Manage daily operations and ensure adherence to KPIs and schedules.
• Drive quality and customer satisfaction through effective floor management.
• Build strong relationships with internal support groups and extern...
Location: **Budapest, Hungary**
Job Type: **Full time**
Working model: **Work from office**
**About Cognizant:** Cognizant is a global leader in technology and consulting services, dedicated to helping businesses transform and innovate. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.
We are looking for a **Senior Team Leader** who will ensure exceptional customer experience by driving quality standards and managing day-to-day team operations. This role requires strong leadership, performance management, and the ability to foster continuous improvement.
**Key Responsibilities:**
• Manage daily operations and ensure adherence to KPIs and schedules.
• Drive quality and customer satisfaction through effective floor management.
• Build strong relationships with internal support groups and extern...
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