Senior Tech Ops Engineer (Sat - Wed)

Senior Tech Ops Engineer (Saturday - Wednesday + shift allowance) We have an opening for an ambitious IT professional to join our Technology Operations Command Centre, the hub of global technology operations at CME Group. This is a troubleshooting focused role, where the successful candidate will gain exposure to a wide range of the latest technologies across systems, networks and software in a fast paced, business critical environment. Please note the shift pattern for this role is 7am - 4pm Saturday - Wednesday with additional shift allowance. As a Senior Tech Ops Engineer, you will: Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing and Trading business units. Remediate system and application issues in these environments. Escalate in a timely and efficient manner to appropriate next level of support following department guidelines Accurately report incidents to management; record incidents and requests handled f...