Job Description

A technology support company in Comunidad de Madrid is seeking a Technical Support Lead to ensure efficient and empathetic customer assistance. The role involves managing complex cases, mentoring team members, and collaborating with product and engineering teams for continuous improvement. Candidates should have over 4 years in technical support, ideally with knowledge of Zendesk, and be fluent in English or Spanish. The position offers opportunities for professional growth in a dynamic environment.
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