Senior Technical Account Manager

Here at First Focus , we say we are Australia’s best mid-market Managed Service Provider—and Cloudtango agrees. We’ve been ranked #1 MSP in Australia for eight years running , which is longer than a Barossa shiraz takes to age—except we’re just getting started. With over 300 staff across Australia, New Zealand, the Philippines, India, and Ireland, we’ve been growing steadily for 15+ years. We’re stable, focused, and still winning new clients faster than you can say “managed services.”

We’re a genuinely great place to work (ask anyone who’s stuck around for more than a week). Our culture is dynamic, our leadership is solid, and we only hire the best—which is where you come in.

The Role

Let’s be upfront.

This is not a “check in once a quarter and ask how things are going” account management role. It’s a senior, trusted-advisor position where clients rely on you to actually understand their environment, their ris...