Senior Technical Consultant

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Role Overview

The Senior Technical Consultant plays a critical role in delivering advanced technical expertise and strategic guidance to clients. Leveraging deep industry experience and technical knowledge, this role involves understanding client environments and translating their needs into effective, scalable solutions. The consultant is responsible for diagnosing and resolving complex incidents while proactively identifying opportunities for infrastructure optimisation and improvement.

In addition to direct client engagement, the Senior Technical Consultant serves as a key escalation point for internal team members. The role requires strong collaboration across cross-functional teams, including internal stakeholders, client representatives, and third-party vendors, to facilitate clear communication, drive issue resolution, and ensure alignment on techni...