Senior Technical Engineer – Network

Responsibilities

• Provides technical assistance to Level 1 engineers
• Provides onsite or offsite support to customers
• Involved in department rotation standby roster
• Leads project incident reports from technical perspective
• Responsible to carry out complex installations (more than one technology)
• Ensures project deployments are according to timelines
• Provides input to develop project documentation
• Captures and updates project implementation technical issues for lessons learned
• Conducts project testing and commissioning with customers
• Updates installation tickets in a timely manner in Field Service Management System
• Updates timesheet in Intranet system timesheet
• To conduct a minimum of one knowledge sharing session

Qualifications

• Degree in Information Technology or equivalent
• Minimum 5 years’ experience deploying and m...