Job Description
We are seeking a
Technical Program Manager (TPM)
with
hands-on technical exposure
to lead complex enterprise programs across
Salesforce and Microsoft Dynamics 365 platforms . This role requires a strong ability to
understand architecture, integrations, data flows, and technical trade-offs , while driving delivery using
Agile methodologies .
The ideal candidate will act as a
bridge between business, product, and engineering , owning program execution while providing
technical leadership and guidance .
Key Responsibilities
Program & Agile Delivery
Own end-to-end delivery of large, cross-functional programs involving
Salesforce and MS Dynamics 365
Drive Agile execution including
PI planning, sprint planning, backlog grooming, reviews, and retrospectives
Manage scope, timelines, dependencies, risks, and delivery commitments
Ensure incremental and predictable delivery of business value
Technical Leadership & Architecture Understanding
Possess deep understanding of:
Salesforce architecture
(Sales/Service Cloud, custom objects, Apex, integrations)
Microsoft Dynamics 365
(CRM modules, workflows, plugins, integrations)
Review and guide solution designs, integration patterns, and data models
Work closely with architects and engineers on:
API integrations
Data migration and synchronization
Security, performance, and scalability considerations
Provide technical guidance during design, development, and release phases
Stakeholder & Product Collaboration
Partner with
Product Owners and Business stakeholders
to translate business needs into technical requirements
Convert requirements into
epics, features, and user stories
with clear acceptance criteria
Align product roadmaps with technical feasibility and delivery plans
Communicate technical trade-offs and risks clearly to non-technical stakeholders
Governance, Risk & Quality
Establish and enforce program governance, metrics, and reporting
Identify and mitigate technical and delivery risks early
Ensure quality through design reviews, code quality practices, testing strategies, and UAT coordination
Support release management, DevOps pipelines, and post-production support
Required Skills & Qualifications
Must-Have
8+ years of experience in
Technical Program / Project Management
Strong hands-on technical exposure to
Salesforce and Microsoft Dynamics 365
Solid understanding of
Agile / Scrum / SAFe
Experience managing large-scale enterprise CRM or digital transformation programs
Proven ability to work with
engineering teams at code, architecture, and integration levels
Technical Skill Set
Salesforce: Apex, Lightning, integrations, security model, deployment lifecycle
Microsoft Dynamics 365: workflows, plugins, entities, integrations
REST/SOAP APIs, middleware, data migration strategies
CI/CD pipelines, DevOps tools, release management
Cloud platforms (Azure preferred)
Technical Program Manager (TPM)
with
hands-on technical exposure
to lead complex enterprise programs across
Salesforce and Microsoft Dynamics 365 platforms . This role requires a strong ability to
understand architecture, integrations, data flows, and technical trade-offs , while driving delivery using
Agile methodologies .
The ideal candidate will act as a
bridge between business, product, and engineering , owning program execution while providing
technical leadership and guidance .
Key Responsibilities
Program & Agile Delivery
Own end-to-end delivery of large, cross-functional programs involving
Salesforce and MS Dynamics 365
Drive Agile execution including
PI planning, sprint planning, backlog grooming, reviews, and retrospectives
Manage scope, timelines, dependencies, risks, and delivery commitments
Ensure incremental and predictable delivery of business value
Technical Leadership & Architecture Understanding
Possess deep understanding of:
Salesforce architecture
(Sales/Service Cloud, custom objects, Apex, integrations)
Microsoft Dynamics 365
(CRM modules, workflows, plugins, integrations)
Review and guide solution designs, integration patterns, and data models
Work closely with architects and engineers on:
API integrations
Data migration and synchronization
Security, performance, and scalability considerations
Provide technical guidance during design, development, and release phases
Stakeholder & Product Collaboration
Partner with
Product Owners and Business stakeholders
to translate business needs into technical requirements
Convert requirements into
epics, features, and user stories
with clear acceptance criteria
Align product roadmaps with technical feasibility and delivery plans
Communicate technical trade-offs and risks clearly to non-technical stakeholders
Governance, Risk & Quality
Establish and enforce program governance, metrics, and reporting
Identify and mitigate technical and delivery risks early
Ensure quality through design reviews, code quality practices, testing strategies, and UAT coordination
Support release management, DevOps pipelines, and post-production support
Required Skills & Qualifications
Must-Have
8+ years of experience in
Technical Program / Project Management
Strong hands-on technical exposure to
Salesforce and Microsoft Dynamics 365
Solid understanding of
Agile / Scrum / SAFe
Experience managing large-scale enterprise CRM or digital transformation programs
Proven ability to work with
engineering teams at code, architecture, and integration levels
Technical Skill Set
Salesforce: Apex, Lightning, integrations, security model, deployment lifecycle
Microsoft Dynamics 365: workflows, plugins, entities, integrations
REST/SOAP APIs, middleware, data migration strategies
CI/CD pipelines, DevOps tools, release management
Cloud platforms (Azure preferred)
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