Senior Technical Sales Engineer

Key Responsibilities:

Sales & Business Development

• Generate leads, fix appointments, and conduct client meetings to introduce Conveline and its range of products.
• Generate enquiries and collect requirement specifications from customers.
• Study and analyze customer requirements to propose the most suitable Conveline products and solutions.
• Prepare clear and effective project proposals, cost breakups, and quotations in coordination with the Design Team and Sales Head.
• Follow up with clients for negotiations, order closures, and payment collection.
• Develop and maintain a healthy sales pipeline to meet monthly, quarterly, and annual business targets.
• Strategic Market Expansion & Competitor Insights: Drive market penetration by identifying untapped segments and conducting competitor analysis to position Conveline solutions with strong value differentiation.
• Solution-Based Consultative Selling: Act as a technical consultant by understanding customer pain points and delivering tailored automation, conveyor, and material handling solutions instead of just product selling.

Customer Relationship Management:

• Maintain strong client relationships to ensure customer satisfaction and repeat business.
• Coordinate with the Service Team for timely and effective after-sales support.
• Share timely product updates and technical information with prospects via email, call, or SMS.
• Develop and maintain cordial relationships with decision-makers, CXOs, and Purchase/Procurement Heads.
• Collect and share regular feedback from customers with management for continuous improvement.
• Customer Retention & Key Account Development: Develop key accounts into long-term partnerships through continuous engagement, performance evaluation of installed systems, and proactive upsell/cross-sell of new solutions.

Reporting & Documentation:

• Prepare and maintain Daily Sales Reports (DSR) for all field activities and customer interactions.
• Submit periodic reports for monthly, quarterly, and yearly reviews.
• Plan and document monthly tour schedules, visit reports, and client interaction summaries.
• Sales Forecasting & Pipeline Ownership: Maintain accurate forecasting, sales funnel management, and contribute to strategic planning by providing insights on revenue trends, customer demands, and future opportunities.

Marketing & Events:

• Participate in Company exhibitions, trade shows, and marketing events.
• Maintain visitor data from exhibitions and ensure timely follow-ups on potential leads.
• Contribute marketing initiatives aimed at promoting the company's product range.

Technical Knowledge & Cross-Functional Collaboration

• Maintain sound product knowledge of factory machinery, conveyors, and automation systems.
• Understand the manufacturing processes of consumer products to better align sales strategies.
• Cross-Functional Collaboration:  Coordinate closely with Design, Production, and Service Teams to ensure seamless delivery, customization feasibility, and customer satisfaction for complex project requirements.

Negotiation & Closing

• Lead the negotiation and closure of sales by finalizing terms and conditions with clients.
• Drive strategic profitability initiatives, ensuring alignment with business planning and financial goals.

Key Requirements:

• Relevant experience in Packaging Machinery, Pharma Machinery, Industrial Product Sales, Application-based Product Sales, Project Sales, or Machinery Sales.
• Confident, positive, and self-driven personality with a result-oriented approach.
• Excellent client interfacing , communication , and presentation skills .
• Strong listening ability and professional self-grooming.
• Demonstrated skills in conducting product presentations, seminars, and client training sessions.
• Good understanding of industrial business operations and project sales processes.
• Proficiency in CRM, ERP & MS Office (Word, Excel, PowerPoint, Outlook) .
• Willingness to travel extensively as per business requirements.

Education:

• Bachelor’s Degree or Diploma in Engineering (Mechanical / Electrical / Industrial).

Relavant Experience:

• Relevant min. 2~5 years of experience in conveyor systems, packaging machinery, food and

pharma machinery, robotics, gantry automation, pick & place systems, conveyor automation, packaging automation, SPM and ASRS Sales experience will be added advantage.