Job Description
Senior Technical Service Chemist (Customer Support)
An International Chemical Manufacturer company is seeking a talented and experienced Senior Technical Service Chemist (Customer Support) to join our dynamic team. In this full-time role, you will be based in Pasir Gudang, Johor, providing expert technical support and customer service to our valued clients in the coatings industry.
What you'll be doing
- Providing technical expertise and support to customers on the selection, application and performance of our coating resin products
- Collaborating with customers to troubleshoot issues and develop customised solutions to meet their specific needs
- Conducting on-site visits, demonstrations and technical presentations to educate customers on our products and services
- Collecting and analysing customer feedback to identify areas for product improvement and development
- Maintaining detailed records and documentation related t...
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