Job Description
L3 Support Engineer Role Overview
We are seeking an experienced professional to fill the position of L3 Support Engineer, specializing in Python-based applications and MongoDB databases. This key role involves providing advanced technical support, troubleshooting complex issues, and collaborating with development and operations teams to ensure system reliability and performance.
The ideal candidate will serve as the escalation point for intricate technical issues related to Python applications and MongoDB databases. They must be able to diagnose, analyze, and resolve production incidents efficiently while maintaining data integrity.
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