Senior Technical Specialist - Voice Performance Engineer

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. 

At Optus, we’re transforming how network performance is observed, understood and improved. We’re looking for a Senior Technical Specialist – Voice Performance to join our Probe and Observability team in Macquarie Park, where you’ll play a key role in monitoring, analysing and optimising the quality and performance of voice services across our mobile and fixed networks.

This role sits at the intersection of deep technical expertise and customer experience. You’ll leverage advanced probe and analytics platforms to proactively identify and resolve complex voice performance issues, working closely with Data Performance Engineers and network domain teams to deliver exceptional end‑to‑end service quality and support Optus’ evolution to a holistic, data‑driven observability model.

What You’l...