Senior Technical Support Engineer

Today's dual challenge of meeting sustainability goals while maximizing business performance demands new levels of efficiency and innovation. With more than 120 patents, AspenTech is the world's leading Industrial Artificial Intelligence (AI) software provider; helping our customers deliver higher levels of sustainability, safety and profitability.

We constantly drive innovation in our products to remain the industry‑leading engineering technology company for the process industries. For more information, visit

This opportunity is within the Customer Success and Training (CS&T) department and plays a vital role in improving customer satisfaction. The successful candidate will be providing a high level of technical support and training to internal and external customers and has a passion for driving adoption and usage of AspenTech solutions and enhance work practices.

Job Responsibilities

• Provide loyalty-inspiring customer service that drives user e...