Senior Technical Support Engineer- PAM

Saviynt is looking for a customer-obsessed, technically strong engineer to support and enable customers adopting Saviynt's Privileged Access Management (PAM) solutions. This role sits at the Customer Support organization, helping customers successfully deploy, operate, and scale Saviynt PAM while ensuring exceptional customer experience and business outcomes. You will work closely with Customers, Sales, Customer Success, Engineering, and Product Management to solve complex security challenges, influence solution design, and continuously improve Saviynt's PAM offering.

• Customer Technical Support & Problem Resolution

• Provide advanced technical support for customers using Saviynt PAM, including troubleshooting complex issues across cloud and hybrid environments
• Diagnose, reproduce, and resolve problems related to privileged account onboarding, vaulting, session management, access workflows,...