Senior Technical Support Engineer - SaaS Applications

A prominent fundraising platform seeks a Technical Support Engineer II to manage customer experiences and resolve technical issues for its core applications. This role involves collaborating with cross-functional teams, troubleshooting escalated cases, and effectively communicating technical concepts. Ideal candidates have at least 2 years of experience in technical support engineering, strong skills in SaaS application integrations, and expertise in CRM platforms like Salesforce. Join a mission-driven organization where you can make an impact while enjoying competitive benefits and growth opportunities. #J-18808-Ljbffr