Job Description

Senior Technical Support Engineer, RF, Taipei

The Role


NI Technical Support Engineer (TSE) supports key customers to ensure their success through deep technical expertise of NI Products and Platforms. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers recommending Product and Platform improvements to R&D, providing customer insight to sales, and make sure NI is ready to support new Products. 


In This Role, Your Responsibilities Will Be:

  • Resolve technical issue for customers across all tires Enable success of key customers by delivering professional pre-sales support (quick assistance, POC, Demo, etc.) and premium technical consultation service (Code Review, Design Assistance, System Migration/Upgrade Assistance, etc.) Effectively handle APAC techn...
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