Senior Technical Support Manager Florianópolis / Sc

Senior Technical Support Manager (Remote – must reside in Florianópolis)

WHO WE ARE Duda is the leading website builder for web professionals, marketing agencies, and Vertical SaaS companies, serving small businesses through partnerships with major tech and media giants like GoDaddy, TripAdvisor, and ZenBusiness. Backed by a $100 million investment, Duda has powered over 1 million websites and is a profitable and innovative business.

A DAY IN THE LIFE We’re looking for an experienced Senior Technical Support Manager to help scale and enhance our world‑class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are passionate about fostering innovation and collaboration, this role is for you!

WHAT YOU WILL DO

• Team Leadership & Development Lead and mentor the Brazil-based Technical Support team, fostering a high‑performance ...