Senior Technical Support Professional

Job Title:

IT Specialist

Job Description:

The role of the IT specialist is multifaceted and involves a range of responsibilities that cater to the smooth operation of our infrastructure. This includes providing quality first-level support, ensuring stable operation of IT systems, and resolving incidents related to Windows, Office 365, and devices.

Another key aspect of this position is coordination with external partners for second-level support and cloud services. Additionally, you will be responsible for supporting new employee onboarding processes by setting up their accounts (IT) and ensuring workstation availability.

Required Skills And Qualifications:

• A degree in Information Technology or an equivalent field supplemented by professional experience.


• Comfortable working in Windows environments as...