Job Description

A leading sales & marketing platform company is seeking a Senior Customer Support Specialist in the Philippines. This role requires expertise in product features and responsibilities include providing advanced support for escalated tickets, assisting representatives with live customer requests, and improving support processes. Ideal candidates must possess strong communication and problem-solving skills, have a background in technical support, and be able to work in a fast-paced environment. A BA/BS in Computer Science or equivalent experience is required. Full-time position with remote work options.
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