Job Description
Description
Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
We need a Senior Technical Trainer to lead global training delivery for our global consumer operations.
You'll build and scale training delivery operations globally, working directly with support teams and vendor partners to ensure consistent service quality. You'll launch new training sites, certify trainers, and maintain quality standards.
The problems you'll solve:
• Training across different time zones and cultures to deliver consistent support
• Ensuring quality standards through certification and ongoing audits
Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
We need a Senior Technical Trainer to lead global training delivery for our global consumer operations.
You'll build and scale training delivery operations globally, working directly with support teams and vendor partners to ensure consistent service quality. You'll launch new training sites, certify trainers, and maintain quality standards.
The problems you'll solve:
• Training across different time zones and cultures to deliver consistent support
• Ensuring quality standards through certification and ongoing audits
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