Job Description

**You Lead the Way. We’ve Got Your Back.**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Designs, develops and maintains technology systems for use by external and internal customers.
**Responsibilities**:
1. Oversees system performance monitoring and proactively identifies and resolves complex issues to ensure optimal functionality
2. Investigates and resolves of critical incidents and problems in systems and services, including root cau...

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