Job Description
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
**The role**
**As a Senior Technology Support Analyst, you are the strategic anchor of our Level 1 support operations in Chennai. Your mission is to** **bridge the gap** **between our high-volume global Level 1 team and our specialized Level 2 tech specialists.**
**Your job is more than just fixing technical problems; you are a** **Senior Technology Advisor** **. You will drive operational excellence by using automation and AI tools, solving the most complex technical challenges, and mentoring junior team members to deliver excellent service.**
**Our service promise**
**We move away from old-fashioned IT support methods. As a Senior Advisor, you will lead by example using these core principles::**
+ **Solve the problem first**
+ **One stop for help**
+ **Use your exper...
**The role**
**As a Senior Technology Support Analyst, you are the strategic anchor of our Level 1 support operations in Chennai. Your mission is to** **bridge the gap** **between our high-volume global Level 1 team and our specialized Level 2 tech specialists.**
**Your job is more than just fixing technical problems; you are a** **Senior Technology Advisor** **. You will drive operational excellence by using automation and AI tools, solving the most complex technical challenges, and mentoring junior team members to deliver excellent service.**
**Our service promise**
**We move away from old-fashioned IT support methods. As a Senior Advisor, you will lead by example using these core principles::**
+ **Solve the problem first**
+ **One stop for help**
+ **Use your exper...
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