Job Description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The role

As a Senior Technology Support Analyst, you are the strategic anchor of our Level 1 support operations in Chennai. Your mission is to bridge the gap between our high-volume global Level 1 team and our specialized Level 2 tech specialists.

Your job is more than just fixing technical problems; you are a Senior Technology Advisor. You will drive operational excellence by using automation and AI tools, solving the most complex technical challenges, and mentoring junior team members to deliver excellent service.

Our service promise

We move away from old-fashioned IT support methods. As a Senior Advisor, you will lead by example using these core principles::

  • Solve the problem first

  • One stop for help

    <...

    • Apply for this Position

    Ready to join Logitech? Click the button below to submit your application.

    Submit Application