Senior Training Lead — Customer Support Excellence

A leading ride-sharing company is seeking a Senior Training Lead in Kuala Lumpur, Malaysia. This role focuses on building a high-performing training organization by enhancing trainer capabilities and driving engagement. Key responsibilities include managing project ownership, budget compliance, and standardizing training delivery. The ideal candidate should possess strong analytical and leadership skills, be bilingual in Japanese or Mandarin, and exhibit top-notch English communication abilities. Flexibility in working hours is important for this position.
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