Job Description
- Responsible for company's optical transmission networking products after-sales support for SDH/HMSTP/DWDM equipment such as site survey, installation, planning, commissioning, migration and maintenance.
- Responsible for solution review and provide low level network solution design to internal and external stakeholders.
- Responsible for collaboration with cross-functional teams, including customers, account team, project management office, product technical sales, and other delivery network engineers, to ensure seamless system functionality from on-site survey, supervise, testing, commissioning and maintenance of network, and technical proposal of new network presales stage.
- Responsible for issues or outages recovery in the live customer network. Carry out post investigation and communicate with stake holders for root causes with final report.
- Participate in necessary technical meetings pertaining to operators, internal staff or its associate...
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