Job Description

  • Strong hands-on expertise in at least two of the following modules: Core HCM, Absence, Time Off, Recruiting, Reporting, Talent & Performance, Advanced Comp

Responsibilities

  • Manage complex AMS support and resolve Workday tickets across multiple regions (Europe, US, Asia)
  • Act as a Workday SME for at least 2 HCM modules
  • Mentor and guide junior consultants within the support team
  • Analyse, troubleshoot, and resolve system issues while ensuring high-quality, timely solutions
  • Collaborate closely with global HR and IT stakeholders to enhance system performance and user experience
  • Oversee configuration updates, enhancements, and minor project work
  • Maintain data integrity and drive process optimisation across Workday modules
  • Contribute to continuous improvement and internal knowledge-sharing initiatives

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