Senior Workforce Manager

On-site - Cebu >10 Yrs Exp Bachelor Full-time

Job Description

The Senior Workforce Manager role at TDCX involves strategic workforce planning and working closely with the Workforce Director to develop and implement strategic action plans for workforce management operations. This role entails overseeing scheduling, reporting, and performance data analysis to improve operational efficiency across multiple markets.

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

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What we're looking for:

• Bachelor’s degree in business administration, Operations Management, or related field, preferred but not required
• 10+ years of experience in Workforce Management , with at least 5 years in a senior management role
• Proven track record of manag...