Job Description

Senior Workforce Planning Analyst

Purpose of the role

To support business success by developing precise workforce forecasts and capacity plans that balance customer needs with operational efficiency.

This role not only leverages data analysis and modeling but also translates insights into strategic recommendations that influence hiring, scheduling, and resource allocation.

Through collaboration with leadership and operational teams, the Senior Workforce Analyst ensures the organization maintains optimal staffing levels to deliver excellent service while managing costs effectively and driving continuous improvement through data-driven decision-making.

Our joint mission

Lightspeed powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, globa...

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