Senior Workplace Experience Executive

About the job:

• Daily & Ad-hoc Preventive Maintenance for All Trades & to ensure all service reports are properly completed & submitted on time (Building, Electrical, HVAC, Plumbing, Pest Control, etc)
• Follow up on service reports for rectifications (if required).
• Manage & oversee operations on site (Cafe, Cleaning Team, Mail Room, Reception Counter, Office Printers, AV/VC for Meeting Rooms, Facilitate Events such as Table/Chair/Power setup and cleaning).
• Manage vendors in accordance to SLAs including reviewing and renewing their contracts
• Basic technical competency to resolve technical issues (i.e. Power Trips, HVAC) to minimize impact to operations
• Continually review operations & processes to improve efficiency & productivity.
• Able to communicate with internal customers to resolve Facilities tickets within KPI, provide advice and suggestions to resolve facilities-related requests and enforce facilities policies.