Senior/Lead CRM Manager

This role offers the opportunity to take full ownership of lifecycle marketing strategy and execution, driving engagement, retention, and revenue growth across multiple channels. You will manage end-to-end CRM campaigns across email, push, and in-app messaging, using data to optimize performance and inform strategy. Working closely with cross‑functional teams, you will lead experimentation, implement best practices, and ensure operational excellence across all CRM processes. This position allows you to shape the customer journey, mentor team members, and directly influence the success of products in a fast‑paced, dynamic environment. Flexibility to work remotely or on‑site provides an environment that supports autonomy, creativity, and strategic impact.

Accountabilities

• Own and execute end‑to‑end lifecycle CRM campaigns, from ideation and journey mapping to launch, optimization, and reporting.
• Monitor campaign performance to increase engagemen...