Job Description
Job description
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Service delivery :Plan and coordinate the delivery of services, such as scheduling technicians for maintenance or repair Record keeping :Maintain accurate records of service requests, work orders, and client interactions Reporting :Create reports on service levels, requirements, and performance metrics Staff management :Recruit, hire, and support staff, including managing absences, discipline, and grievances Training :Identify learning and development needs for individuals and teams, and plan to meet those needs Product promotion :Promote the organization's products, services, and other solutions Compliance :Monitor compliance with company regulations
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