Job Description
Summary:
The Server must be professional with high-energy and excellent communication skills. The Server serves food and drinks and introduces the daily specials and limited time offers. The Server ensures that customers leave “Panza Llena, Corazon Contento®”.
The Server must be professional with high-energy and excellent communication skills. The Server serves food and drinks and introduces the daily specials and limited time offers. The Server ensures that customers leave “Panza Llena, Corazon Contento®”.
Essential Duties & Responsibilities:
- Maintains a professional and welcoming attitude while at work.
- Adheres to the Company’s alcohol service policy, safety procedures and food and beverage policies.
- Answers customer questions and makes recommendations for all menu items.
- Takes customer food and drink orders accurately and promptly.
- Enters food and beverage orders into the point of sale (POS) system.
- Properly processes customers’ payments and provides accurate change.
- Ensures the balance of the bank at the end of the shift.
- Handles customer complaints or problems in a positive, courteous manner.
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