Job Description

Server

ROLE PURPOSE

A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

  • Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
  • Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
  • Promptly and accurately takes food and beverage requests from Guests.
  • Ensures expedient service of food and beverages to the Guest.
  • Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
  • Learn TGIF menu and beverages, expertly recommends and upsells on items.
  • ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
  • Follows all Fridays Serv...

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