Server

Primary Responsibilities: To serve food, drinks, and to accommodate guests’

needs in a courteous and timely manner following Applebee’s Ten Basic Service

Steps.

Specific Functions and Duties:

1. Delivers food and drinks to guests using Applebee’s team delivery system (65%*).
2. Greet guests, answers questions, makes suggestions regarding food, drinks, and service (20%*).
3. Interacts verbally with all guests creating a friendly and upbeat atmosphere (15%*).
4. Relays orders to service bar and kitchen via the point-of-sale computerized
5. register system (10%*).
6. Observes guests and responds to any additional requests (10%*).
7. Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure (10%*).
8. Participates in the clearing and resetting of dining room tables (10%*).

Qualification Standards: